Description

Delivery Policy – Bihar Central

At Bihar Central, we are committed to delivering fresh, authentic food from our kitchen to your doorstep with care, speed, and accuracy. This policy outlines how our delivery process works and what you can expect when ordering from us.

Delivery Coverage

We currently offer delivery within the following areas:

• [Insert list of delivery zones or city/locality names]
• If your location is outside our standard delivery zones, please call us to check availability.

Delivery Timings

• Delivery is available All 7 Days of the week.
• Operating hours: 12:00 PM – 10:00 PM.
• Last orders for delivery must be placed by 8:00 PM.

Note: Delivery hours may vary on public holidays or during special events.

Estimated Delivery Time

• Standard delivery time: 30–60 minutes, depending on location and order volume.
• We aim to deliver your order as quickly as possible, but delays may occur due to:
• Traffic conditions
• Weather disruptions
• High order volumes

We appreciate your patience during such times.

Delivery Charges

• A nominal delivery fee may apply based on your location and order value.
• Free delivery may be available for orders above ₹ 400 within 5KMs radius.

Details of applicable delivery charges will be shown at checkout.

Order Confirmation & Tracking

• Once your order is placed, you will receive a confirmation via SMS or email.
• For third-party delivery platforms, tracking may be available through their app or website.

Special Instructions

If you have any special instructions for your order (e.g., contactless delivery, gate code, allergies), please mention them clearly while placing your order.

Delivery Issues

If there is any issue with your delivery such as:

• Delay beyond expected time
• Incomplete or incorrect order
• Quality concerns

Please contact us immediately at:

📞 [Insert Contact Number]
📧 [Insert Support Email]

We appreciate your trust in Bihar Central, and we’re here to ensure a smooth and satisfying delivery experience every time.